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Privacy Policy

Privacy

We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. Our current Privacy Policy is available at https://www.shopnservice.com/privacy.php. If You object to Your Information being transferred or used in this way please do not use Website. We and our affiliates will share / sell / transfer / license / covey some or all of your personal information with another business entity should we (or our assets) plan to merge with or are acquired by that business entity, or re-organization, amalgamation, restructuring of business or for any other reason whatsoever. Should such a transaction or situation occur, the other business entity or the new combined entity will be required to follow the privacy policy with respect to your personal information. Once you provide your information to us, you provide such information to us and our affiliate and we and our affiliate may use such information to provide you various services with respect to your transaction whether such transaction are conducted on www.shopnservice.com or with third party merchant's or third party merchant's website.

Disclaimer of Warranties and Liability

This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Shopnservice.com does not warrant that: • This Website will be constantly available, or available at all; or • The information on this Website is complete, true, accurate or non-misleading. Shopnservice.com will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. Shopnservice.com does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from Us are free of viruses or other harmful components. Nothing on Website constitutes, or is meant to constitute, advice of any kind. All the Products and services sold on Website are governed by different state laws and if Seller/ Service Provider/Bank/Vendor is unable to deliver such Products or services due to implications of different state laws, Seller/Service provider will return or will give credit for the amount (if any) received in advance by Seller/Service provider from the sale of such Product or services that could not be delivered to You. You will be required to enter a valid phone number while placing an order on the Website. By registering/providing Your phone number with us, You consent to be contacted by Us via phone calls and/or SMS/Email notifications, in case of any order or shipment or delivery of services related updates. We will not use your personal information to initiate any promotional phone calls or SMS.

Selling or Service Provider

As a registered seller or Service provider, you are allowed to list item(s) or your services for sale on the Website in accordance with the Policies which are incorporated by way of reference in this Terms of Use. You must be legally able to sell the item(s) or provide services you list for sale or provide services on our Website. You must ensure that the listed items or services do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. Listings may only include text descriptions, graphics and pictures that describe your item and services for sale. All listed items and services must be listed in an appropriate category on the Website. All listed items and personnel must be kept in stock or available for successful fulfillment of sales and services. The listing description of the item and service must not be misleading and must describe actual condition of the product/personnel and service. If the item or personnel exposure and service description does not match the actual condition of the item or personnel exposure and service, you agree to refund any amounts that you may have received from the Buyer or service user. You agree not to list a single product or personnel exposure or service in multiple quantities across various categories on the Website. Shopnservice.com reserves the right to delete such multiple listings of the same product or personnel exposure listed by you in various categories. Service Payment While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to: 1. Lack of authorization for any transaction/s, or 2. Exceeding the preset limit mutually agreed by You and between "Bank/s", or 3. Any payment issues arising out of the transaction, or 4. Decline of transaction for any other reason/s All payments made against the services registration on Website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Website will not facilitate transaction with respect to any other form of currency with respect to the registration made or getting serve on Website. Before shipping / delivering/ providing services as per your order to you, Seller or service provider may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument like Cheque, Demand Draft used by you for your purchase or getting served. This is done in the interest of providing a safe online shopping and servicing environment to Our Users. Further: 1. Transactions, Transaction Price and all commercial terms such as Delivery, Dispatch of products and/or services are as per principal to principal bipartite contractual obligations between Buyer/ Service user and Seller/ Service provider and payment facility is merely used by the Seller/ Service provider to facilitate the completion of the registration process. Use of the payment facility shall not render Shopnservice.com liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the products and /or services listed on Shopnservice.com's Website. 2. You have specifically authorized Shopnservice.com or its service providers to collect, process, facilitate and remit payments and / or the Transaction Price electronically or through Cash on Offline mode to and from other Vendors in respect of transactions through Payment Facility. Your relationship with Shopnservice.com is on a principal to principal basis and by accepting these Terms of Use you agree that Shopnservice.com is an independent contractor for all purposes, and does not have control of or liability for the products or services that are listed on Shopnservice.com's Website that are paid for by using the Payment Facility. Shopnservice.com does not guarantee the identity of any User nor does it ensure that a Buyer/ Service user or a Seller/ Service provider will complete a transaction. 3. You understand, accept and agree that the payment facility provided by Shopnservice.com is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment through collection and remittance facility for the Transactions on the Shopnservice.com Website using the existing authorized banking infrastructure and Credit Card payment gateway networks. Further, by providing Payment Facility, Shopnservice.com is neither acting as trustees nor acting in a fiduciary capacity with respect to the Transaction or the Transaction Price. Payment Facility for Buyers or Service User: • You, as a Buyer or Service User, understand that upon initiating a Transaction You are entering into a legally binding and enforceable contract with the Seller or service provider to purchase the products and /or services from the Seller or service provider using the offline Payment Facility, and You shall pay the Transaction Price through Your Issuing Bank to the Seller using Payment Facility provided by your issuing bank. • You, as a Buyer, may agree with the Seller through electronic communication and electronic records and using the automated features as may be provided by Shopnservice.com on any extension / increase in the Dispatch and/or Delivery time and the Transaction shall stand amended to such extent. Any such extension / increase of Dispatch / Delivery time or subsequent notation / variation of the Transaction should be in compliance with Payment Facility Rules and Policies. • You, as a Buyer, shall electronically notify Payment Facility using the appropriate Shopnservice.com Website features immediately upon Delivery or non Delivery within the time period as provided in Policies. Non notification by You of Delivery or non Delivery within the time period specified in the Policies shall be construed as a deemed Delivery in respect of that Transaction. As shopnservice.com using Cash after service/ transactions till now, Buyer/service user need not required to confirm the receipt of products or services. • You, as a Buyer/ Service User, shall not be entitled to claim a refund of the Transaction Price (as Your sole and exclusive remedy) as shopnservice.com is using offline mode that is cash after service/transaction. • You, as a Buyer, understand that the Payment Facility may not be available in full or in part for certain category of products and/or services and/or Transactions as mentioned in the Policies and hence You may not be entitled to a refund in respect of the Transactions for those products and /or services • Refund shall be conditional and shall be with recourse available to Shopnservice.com in case of any misuse by vendor/service provider/professional. 4. Shopnservice.com reserves the right to impose limits on the number of Transactions or Transaction Price which Shopnservice.com may receive from on an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/ and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by Reserve Bank of India to provide enabling support facility for collection and remittance of payment or by an individual service provider/vendor/professional during any time period, and reserves the right to refuse to process Transactions exceeding such limit. 5. Shopnservice.com reserves the right to refuse to process Transactions by service provider/vendor/professional with a prior history of questionable charges including without limitation breach of any agreements by service provider/vendor/professional with Shopnservice.com or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy. 6. Shopnservice.com may do such checks as it deems fit before approving the receipt of/ service provider/vendor/professional commitment to pay (for Offline registration mode) Transaction Price from the service provider/vendor/professional for security or other reasons at the discretion of Shopnservice.com. As a result of such check if Shopnservice.com is not satisfied with the creditability of the service provider/vendor/professional or genuineness of the Transaction / Transaction Price, it will have the right to reject the receipt of / service provider/vendor/professional commitment to pay Transaction Price. 7. Shopnservice.com may delay notifying the payment confirmation i.e. informing Seller to Dispatch, if Shopnservice.com deems suspicious or for Buyers/ Service users conducting high transaction volumes to ensure safety of the Transaction and Transaction Price. In addition, Shopnservice.com may hold Transaction Price and Shopnservice.com may not inform Seller to Dispatch or remit Transaction Price to law enforcement officials (instead of refunding the same to Buyer/Service User) at the request of law enforcement officials or in the event the Buyer is engaged in any form of illegal activity. 8. The Buyer and Seller acknowledge that Shopnservice.com will not be liable for any damages, interests or claims etc. resulting from not processing a Transaction/Transaction Price or any delay in processing a Transaction/Transaction Price which is beyond control of Shopnservice.com. Compliance with Laws: 9. Buyer/Service users and Seller/ Service provider/Professionals shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made there under, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of government of India applicable to them respectively for using Payment Facility and Shopnservice.com Website. Buyer's/service users’ arrangement with Issuing Bank: 10. All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed as per agreement between Buyer/service user and Seller/Service providers and the same will also be governed by the terms and conditions agreed to between the Buyer/Service user and the respective Issuing Bank and payment instrument issuing company. 11. All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between Buyer/Service user and the respective Issuing Bank.

Replacement/Exchange Guarantee

As Buyer/Service user and Seller/Service providers/professionals will come together for fulfillment of the agreement between them they will be responsible for replacement or exchange guarantee. Shopnservice.com will never take any step regarding the same issue neither from Buyer/Service user nor from Seller/service provider/professional side. We advice they both should clear agree the conditions involved in the assigned task.

Indemnity

You shall indemnify and hold harmless Shopnservice.com, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

Applicable Law

Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Chandigarh.

Jurisdictional Issues/Sale in India Only

Unless otherwise specified, the material on the Website is presented solely for the purpose of providing services in India. Shopnservice.com make no representation that materials in the Website are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and Shopnservice.com is not responsible for supply of products/Service provider/professionals/refund for the products/service ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.

Trademark, Copyright and Restriction

This site is controlled and operated by Shopnservice.com and products/Service providers are sold/provided by respective Sellers/service providers/professionals. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Website is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause. Trademark complaint Shopnservice.com respects the intellectual property of others. In case You feel that Your Trademark has been infringed, You can write to Shopnservice.com at info@shopnservice.com.

Product Description

Shopnservice.com we do not warrant that Product or service description or other content of this Website is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.

Limitation of Liability

IN NO EVENT SHALL SHOPNSERVICE.COM BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THESE TERMS OF USE, EVEN IF USER HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.

Contact Us

Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Website to info@shopnservice.com. Grievance officer In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below: Mr. Manoj Kumar shopnservice.com Flat no 206, 2 nd Floor, NFL Enclave, Sector 48 A, Chandigarh- 160047 Chandigarh, India Phone: +91- 7589-444-555 Email: info@shopnservice.com Time: Mon - Sat (10:00 - 17:00)

POLICIES

Profanity Policy

Shopnservice.com prohibits the use of language that is racist, hateful, sexual or obscene in nature in a public area. This policy extends to text within listings, on Seller pages and all other areas of the site that another User may view. If the profane words are part of a title for the item being sold, we allow Sellers/Service Providers/Professionals to 'blur' out the bulk of the offending word with asterisks (i.e., s*** or f***). Please report any violations of this policy to the correct area for review: Report offensive Display Names Report offensive language in a listing or otherwise If a feedback comment; or any communication made between Users on the Website; or email communication between Users in relation to transactions conducted on Website contain profanity, please submit a request at report abuse link at footer for action/removal. Disciplinary action may result in the indefinite suspension of a User's account, temporary suspension, or a formal warning. Shopnservice.com will consider the circumstances of an alleged policy violation and the user's trading records before taking action. Violations of this policy may result in a range of actions, including: 1. Limits placed on account privileges; 2. Loss of special status; 3. Account suspension.

Disputes (Resolutions) Policy Overview

Generally, transactions are conducted smoothly on Shopnservice.com. However there may be some cases where both the Buyers/Service users and Sellers/Service providers/Professionals may face issues. At Shopnservice.com, we have a Dispute Resolution process in order to resolve disputes between Buyers/Service users and Sellers/Service providers/Professionals.

What is a 'dispute'?

A 'Dispute' can be defined as a disagreement between a Buyer/Service User and Sellers/Service providers/Professionals in connection with transaction offline cash after service.

How does a 'dispute' occur in the Marketplace?

Disputes are filed as a result of a disagreement between the Buyer/Service user and the Sellers/Service providers/Professionals. Disputes arise out of an issue that is raised by either party not being completely satisfied with the resolution of their complaint/issue. It is important that before a Buyer/Service user or a Sellers/Service providers/Professionals raises a dispute, they should attempt to solve the issue. Please note that whenever a Buyer/Service user raises a dispute, the Sellers/Service providers/Professionals’ enquiry for that order is get initiate immediately until the issue is resolved.

How is a 'dispute' created?

Whenever there is a disagreement, the Buyer/Service user can write to info@shopnservice.com, while the Seller can write to info@shopnservice.com, in order to raise a dispute. Disputes can be raised at a particular transaction level.

What are the various types of 'disputes'?

Following are the indicative examples of potential disputes: 1. Part/Accessory missing 2. Personnel not Compatible or incompetent 3. Seller/service provider/professional Description/Specification Wrong 4. Defective (Functional issues) 5. Product not working and Manufacturer claims invalid Invoice In case the Seller/Service provider/Professionals rejects the return request of the Buyer/Service user, and Buyer/Service user raises a dispute, then Shopnservice.com will try to mediate and resolve the dispute between both the parties. If the dispute is resolved in favour of the Buyer/Service user, a refund is provided if they both bilaterally agreed before getting serve else shopnservice.com will issue warning/suspension/termination of registration of Seller/Service provider/Professional. If the dispute is settled in favour of the Seller, Buyer/service user is not entitled to any refund.

Buyer/Service user Protection Program

In case of a dispute where the Seller/Service provider/Professional is unable to provide a refund or a replacement, shopnservice.com will actively work towards reaching a resolution. The Buyer/Service user Protection Program covers Buyers/Service users who are unable to successfully resolve their dispute with the Seller/Service provider/Professional or are not satisfied the resolution provided by the Seller/Service provider/Professional. The Buyer/Service user can write to info@shopnservice.com if the issue with the Seller/Service provider/Professional is not resolved. Shopnservice.com's Customer Support team will look into the case to check for possible fraud and if the Buyer/service user has been blacklisted/blocked from making purchases/Getting serve on the Website. Only after verifying these facts, a dispute can be registered. In due course of resolution, Shopnservice.com's Customer Support Team will facilitate a conference call including the Seller/Service provider/Professional and the Buyer/Service User. When a dispute has been raised, Shopnservice.com may provide both the parties access to each other’s Display Names, contact details including email addresses and other details pertaining to the dispute. Buyers/Service user and Seller/Service provider/Professionals are subject to final consent from Shopnservice.com for settling the dispute.

Buyer Eligibility and Restrictions

• Only the Buyers/Service user who have purchased the product or getting served on Shopnservice.com are eligible for the Buyer Protection Program. • Buyers can file a dispute within 45 days from the date of delivery of the product/Services • Any damage or loss to the product after getting served will not be covered under this program and will completely be the Buyer/Service user's responsibility. Buyers/Service users should refuse to getting served if the personnel/ professional / service providers are different then they mentioned in there profile at shopnservice.com. • To be able to take advantage of the Buyer/Service user Protection Program, Buyers/Service users should first contact the Seller/Service provider/Professional and attempt to resolve the issue. If the Buyer/Service user doesn't hear from the Seller/Service provider/Professional or is unable to resolve the issue with the Seller/Service provider/Professional even after contact, a dispute can be raised with Shopnservice.com by writing an email to info@shopnservice.com. • Fraudulent charges and claims are not covered under Buyer/Service user Protection Program • Blacklisted and Blocked Buyers/Service users are not covered by the Buyer/Service user Protection Program. • Through the Buyer/Service user Protection program, Shopnservice.com does not provide any guarantee/warranty to Buyers/Service user for products/service delivered on Shopnservice.com against technical/manufacturing defects. • Raising disputes against Seller/Service provider/Professional does not automatically entitle the Buyer/Service user to a refund or replacement for the product purchased/getting served. Shopnservice.com shall verify the disputes so raised and may process only such complaints will be considered for taking action against Seller/Service provider/Professional. • Shopnservice.com shall at no point be responsible for any direct or indirect losses, expenses, costs of any nature whatsoever that may be incurred by any Buyer/service user or Seller/Service provider/Professional. • Claims of the nature of 'Buyer/service user remorse' (i.e. instances where products or services are bought by the Buyer/service users by mistake or where the Buyer/service user chooses to change his/her mind with regard to the product/service purchased by him) will not be entertained through this program. • Shopnservice.com reserves its right to initiate civil and/or criminal proceedings against a User who, files an invalid and/or false complaints or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, Shopnservice.com may at its sole discretion suspend, block, restrict, cancel the Display Name [and its related Display Names] of such User and/or disqualify that user and any related users from availing protection through this program. • Decisions made by Shopnservice.com under the Buyer/service user Protection Program shall be final and binding on its Users. • Shopnservice.com reserves the right to modify / discontinue Buyer/service user Protection Program without any prior notice period to its Users. • Through this program, Shopnservice.com shall not entertain claims of Buyers/service users who have incurred loss due to delayed shipment or delivery of the item/personnel/professionals by the Seller/Service provider/Professional. • Shopnservice.com Customer Support Team may seek additional information / clarification from Buyer/Service user to facilitate resolution of the dispute. In the event Buyer/service user does not respond with information / clarification sought within 10 days of such request, the dispute shall be auto-closed in favour of the Seller/Service provider/Professional.

Email Abuse & Threat Policy
Private communication, including email correspondence, is not regulated by Shopnservice.com. Shopnservice.com encourages its Users to be professional, courteous and respectful when communicating by email. However, Shopnservice.com will investigate and can take action on certain types of unwanted emails that violate Shopnservice.com policies. Such instances: Threats of Bodily Harm - Shopnservice.com does not permit Users to send explicit threats of bodily harm. Misuse of Shopnservice.com System - Shopnservice.com allows Users to facilitate transactions through the Shopnservice.com system, but will investigate any misuse of this service. Spoof (Fake) email - Shopnservice.com will never ask you to provide sensitive information through email. In case you receive any spoof (fake) email, you are requested to report the same to Us through 'Report Abuse' link at footer. Spam (Unsolicited Commercial email) - Shopnservice.com's spam policy applies only to unsolicited commercial messages sent by Shopnservice.com Users. Shopnservice.com Users are not allowed to send spam messages to other Users. Offers to Buy or Sell Outside of Shopnservice.com - Shopnservice.com prohibits email offers to buy or sell listed products and services outside of the Shopnservice.com Website. Offers of this nature are a potential fraud risk for both Buyers/Service user and Seller/Service provider/Professional. Shopnservice.com policy prohibits user-to-user threats of physical harm via any method including, phone, email and on Our public message boards. Violations of this policy may result in a range of actions, including: Limits on account privileges Account suspension Cancellation of listings Loss of special status Other Businesses Shopnservice.com does not take responsibility or liability for the actions, products, content and services on the Website, which are linked to Affiliates and / or third party websites using Website's APIs or otherwise. In addition, the Website may provide links to the third party websites of Our affiliated companies and certain other businesses for which, Shopnservice.com assumes no responsibility for examining or evaluating the products and services offered by them. Shopnservice.com do not warrant the offerings of, any of these businesses or individuals or the content of such third party website(s). Shopnservice.com does not endorse, in any way, any third party website(s) or content thereof.

Shopnservice.com Infringement Verification (FIV) - Reporting Listing Violations
Shopnservice.com has put in place Shopnservice.com Infringement Verification process so that intellectual property owners could easily report listings that infringe their rights. It is in Shopnservice.com's interest to ensure that infringing products are removed from the site, as they erode Buyer/Service user and good Seller/Service provider/Professional trust. If you are a Verified Rights Owner and want to report a listing issue, see Shopnservice.com's FIV. Note: Only the intellectual property rights owner can report potentially infringing products or listings through FIV. If you are not the intellectual property rights owner, you can still help by getting in touch with the rights owner and encouraging them to contact us. If your listing was removed through FIV, and you believe that your listing was removed in error, please contact us. Shopnservice.com does not and cannot verify that Seller/Service provider/Professional have the right or ability to sell/provide services or distribute their listed products and services. However, Shopnservice.com is committed to removing infringing or unlicensed products once an authorized representative of the rights owner properly reports them to Shopnservice.com. FIV works to ensure that item listings do not infringe upon the copyright, trademark or other intellectual property rights of third parties. FIV participants have the ability to identify and request removal of allegedly infringing products and materials. Any person or company who holds intellectual property rights (such as a copyright, trademark or patent) which may be infringed upon by products and services listed on Shopnservice.com is encouraged to become a FIV member. Program membership entitles you (Verified Rights Owner) to the following benefits: Rapid response by Shopnservice.com in ending listings reported by you (as the Verified Rights Owner) as allegedly infringing Dedicated priority email queues for reporting alleged infringements The ability to obtain identifying information about Shopnservice.com's users

How to Become a FIV Member
To join the FIV, we require only that you fully complete and email Us a Notice of Infringement form specifying the allegedly infringing listings and the infringed work, complete with an original authorized signature. The information requested by the Notice of Infringement is designed to ensure that parties reporting products are authorized by the rights owners, and to enable Shopnservice.com to easily identify the material or listing to be ended. In the interest of keeping the process easy and simple, after we receive your first Notice of Infringement in hard copy, future notices can be sent to Us by email at info@shopnservice.com. Note: In your notice of infringement, you shall be required to identify the individual listing which is infringing your intellectual property. General notices shall not be accepted. We are happy to receive such information, but must advise that we may be limited in Our ability to respond to your request absent formal notice from an authorized rights owner. Notice of Infringement Shopnservice.com
_______________________
_______________________
I, [name] ____________________________ of [address] _________________________ do
solemnly and sincerely declare as follows:
1. I am the owner of certain intellectual property rights, said owner being named
__________________ ("IP Owner").
2. I have a good faith belief that the item listings or materials identified in the annexure attached hereto are not authorised by the above IP Owner, its agent, or the law and therefore infringe the IP Owner's rights. Please expeditiously remove or disable access to the material or products claimed to be infringing.
3. I may be contacted at:
Name ___________________________________________________________
Title & Company ________________________________________________________
Address _________________________________________________________
Email (correspondence) ___________________________________________________
Telephone/Fax _____________________________________________________________
Date _________________________________________________________________
and I make this declaration conscientiously believing it to be true and correct. Declared by ______________________________
on [date] ___________________________________ in [place]________
Truthfully,
Signature
Addendum to Notice of Infringement:
List of Allegedly Infringing Listings, Products, or Materials A Note on Reason Codes: When identifying item numbers please use the reasons below. When removing products from the site, Shopnservice.com will inform Seller/Service provider/Professional of the specific reason for the removal of their products or services. Select the most appropriate reason. Please associate each item you report with only one reason code.

Trademark-infringement
1. Trademark owner doesn't make this type of product or has discontinued the production of the product 2. Item(s) is an unlawful replica of a product made by the trademark owner or is counterfeit Trademark-listing description infringement 3. Listing(s) has unlawful comparison to trademark owner's brand or product 4. Listing(s) contains unlawful use of trademark owner's logo

Copyright-item infringement
5. Software is being offered without any license or in violation of a license 6. Item(s) is a bootleg recording; 7. Item(s) is an unlawful copy (software, games, movies, etc.); 8. Item(s) is unlawful duplication of printed material 9. Item(s) is an unlawful copy of other copyrighted work (paintings, sculptures, etc.)

Copyright-listing content infringement
9. Listing(s) comprises unauthorized copy of copyrighted text 10. Listing(s) comprises unauthorized copy of copyrighted image 11. Listing(s) comprises unauthorized copy of copyrighted image and text Reason Code: _____________________________________________________________ Work(s) infringed: _________________________________________________________ Item Number(s): ___________________________________________________________ Note: 1. Please provide the ownership of Trademark (Trademark Registration Certificate should be in the name of applicant) 2. Please provide the evidence as to the ownership of copyright. All such Notices of Infringement shall be sent to info@shopnservice.com; or info@shopnservice.com.

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  • ShopNservice.com, 226-A Tricity Plaza, Peer Muchalla, Zirakpur, Mohali Punjab-140603

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